A Pragmatic Approach to Digital Transformation
A STEP-BY STEP GUIDE
The COVID-19 pandemic has drastically changed the business landscape. In many ways, the crisis has showcased both companies' digital capability weaknesses, and the value of digital transformation initiatives.
In this guide, we share our recommendations and most particularly a detailed and pragmatic approach for businesses to start their digital transformation.
How We Help Our Clients
WHAT OMNICHANNEL AND DIGITAL CHALLENGES DO YOU NEED TO ADDRESS?
STAND OUT FROM THE COMPETITION
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We help you understand your customers better, personalize the interactions & deliver unique customer experiences
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We craft signature omnichannel experiences and customer-centric services
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We deliver turn-key e-commerce solutions and pragmatic digital marketing strategies
STAND OUT FROM THE COMPETITION
CRAFT SIGNATURE OMNICHANNEL EXPERIENCES
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We create unique, seamless, integrated experiences, 24/7, online and offline
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We address all touch-points and stages: human, physical, and digital
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We design the entire business stack to support seamless omnichannel customer journeys
CRAFT SIGNATURE OMNICHANNEL EXPERIENCES
DELIVER CUSTOMER-CENTRIC SERVICES
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We leverage technology to capture, manage and analyze customer data, and drive customer engagement
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We craft engaging, unique and personalized customer journeys that improve retention
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We create loyalty programs that connect with the customers & drives loyalty that’s long term and sustainable
DELIVER CUSTOMER-CENTRIC SERVICES
ACCELERATE ONLINE SALES
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We design optimized and scalable e-Commerce solutions
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We design digital marketing & customer acquisition strategy roadmaps
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We help improve online customer journeys and funnel conversion to reach the tipping point of digital maturity
ACCELERATE ONLINE SALES
BUILD SCALABLE OMNICHANNEL ARCHITECTURES
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We are vendor & technology agnostic
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We develop lean and agile plans to build omnichannel architectures that deliver customer-centric experiences
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We address the entire business stack, from content, marketing, to operations and multi-channel e-commerce
BUILD SCALABLE OMNICHANNEL ARCHITECTURES
SUCCESSFULLY EXECUTE DIGITAL & OMNICHANNEL PROJECTS
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We articulate pragmatic plans to beat competition
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We lead you through organizational & operational changes required for digital transformation
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We plan and execute lean, agile & pragmatic digital strategy roadmaps
SUCCESSFULLY EXECUTE DIGITAL & OMNICHANNEL PROJECTS
Our Approach
COHESIVE CUSTOMER-CENTRIC DIGITAL & OMNICHANNEL STRATEGIES ELABORATION
OPPORTUNITIES
& GAP ANALYSIS
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Stakeholders Interview & Business Audit
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Strategic Alignment with enterprise KPI and priorities
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Digital Capability Assessment
OPERATIONAL & STRATEGIC PLANNING
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Articulate the roadmap and plan for the digital and omnichannel opportunity
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Identify expertise and partners
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Establish the structure for new operating model
PROJECT DELIVERY,
EXECUTION & ACTUALISATION
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Project Management & Execution
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KPI Monitoring
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Operational Change Management
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Communication and Marketing Plan
Unlock Productivity Gains
& Long-term Competitive Edge
Empower your organization to unlock its growth potential with Continuous Improvement and Innovation Culture.
Discover how our strategic partnership with Qmarkets can revolutionize your organization's performance.
Leverage the power of Continuous Improvement to stay ahead in times of economic uncertainty and rapidly changing markets.
KEY BENEFITS:
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Foster a culture of Continuous Improvement and adaptability
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Streamline operations and reduce cost
- Improve customer satisfaction and loyalty
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Drive Innovation and collaboration across your workforce
Discover how we help businesses across Asia implement Continuous Improvement and Innovation culture to drive efficiencies, build resilience and unlock growth potential.
Contact Us
You can visit us at:
OmniStrada at The Hive
36 Carpenter St, Singapore 059915
or contact us at:
info@omnistrada.com