A STEP-BY STEP GUIDE

The COVID-19 pandemic has drastically changed the business landscape. In many ways, the crisis has showcased both companies' digital capability weaknesses, and the value of digital transformation initiatives.

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In this guide, we share our recommendations and most particularly a detailed approach for SMEs to start their digital transformation.

Our Approach

Opportunity & Gap Analysis

• Stakeholders Interview & Business Audit

• Strategic Alignment with enterprise KPI and priorities 

• Digital Capability Assessment

Operational & Strategic Planning

• Articulate the roadmap and plan for the digital and omnichannel opportunity

• Identify expertise and partners 

• Establish the structure for new operating model

Project Delivery, Execution & Actualization

• Project Management & Execution

• KPI Monitoring

• Operational Change Management

• Communication and Marketing Plan

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